![]() ![]() This could be a problem with your connection rather than the box itself. You'll find help fixing remote control problems here >įreezing on a premium subscription channel or when watching On Demand? Its a Procedure to copy recorded videos /programs /movies from your Set Top Box ( D2H, DTH or HD DVR ) to external hard disk or to your computer.Any recorded. If your box is slow responding to a button press on your remote, it could well be a remote control problem. It's also worth considering whether it's your remote control that's at fault, or if it's a problem with On Demand or an internet channel. ![]() The IP address of the router may be printed on the box itself or in the instructions. Affected devices: Humax T1000 from BT or retail. Disable Enable TV UI on Settings Page of Web UI. Please head to another device to continue enjoying all of your favourite ITV shows. From 31/03/22, the ITV Hub app will no longer be supported on YouView Generation 1 devices. Bear in mind that if you have to reset through the menus, you'll lose recordings and other settings on your box by doing a full reset You will no longer be able to access the ITV Hub app on particular devices. If it's still slow after carrying out these steps, the last thing to try is a full reset of the BT TV box.Press the Home (or YouView) button then go to Settings > Information & Reset.Is the software up to date? To make sure:.Switch it off at the mains and wait 10 seconds before switching it back on. ![]() If your BT TV box is slow or freezes, here are some simple steps you can follow to fix the problem. It's also worth considering if it's your remote control that's at fault, or if it's a problem with On Demand or an internet channel. Seems to help with my flaky Samsung Bluetooth remote disconnecting from the TV if the TV only has to concentrate on Bluetooth and not both Wi-Fi and bluetooth.If your BT TV box is slow or freezes, there are some simple steps you can follow to fix the problem. I tend to use a Wi-Fi extender with all my electronics plugged in near to my TV - plugged into the extender’s ethernet port via a switch. My you view box has been freezing up every 3/4 days and all I can do is switch it off at main socket then wait for it to reboot. Although, you would lose all of your files. I've had no further freezing issues (now 2/3 weeks). It is possible that you do just have a faulty box which is causing the box to run slow which unfortunately. However, if all that else fails and your BT Box is still not operating, you’ll need to perform a full reset. Go to 'Settings/Device Management' and change 'Standby Status' to 'Always Ready'. 2- Navigate to ‘Information & Reset ’ and select‘Software Information’. Choose Software Information and then Update Software after that. If after rebooting your bt box and router it still doesn’t work then probably a bt box fault with the Wi-Fi. Simply tap the YouView button and select Settings from the drop-down menu. Albeit not ideal having to disable HDMI-CEC and consuming more power overnight. The reset takes a long time and seems to repeat itself at times but in the end it worked ok. It hadnt been used for sometime and may have missed some updates although it said it was applying them. From the main menu, scroll along and select Settings. I had this with a TalkTalk Huawei DN360T and had to do a full system reset to clear it, last choice on the menu possibly. The bt pro box is pretty flaky but with the the two above workarounds it’s pretty stable for me now. Go to the main menu by pressing the blue Home (or YouView) button on your remote. These two workarounds eliminate the vast majority of box freezes for me, as well as some other issues. Also change standby mode to ‘always ready’. If the box is freezing when coming out of standby try disabling HDMI-CEC on your TV assuming that’s not too inconvenient to other connected devices to your TV. ![]() It connects via Ethernet but it still freezes. My BT TV Pro Box has suddenly stopped connecting via Wi-Fi and keeps freezing even after factor resetting it. ![]()
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